Privacy Policy
What we collect, why, and who else sees it. Last updated 2 October 2026.
What we collect
- Your wallet address. It is your identity here and it appears in your account, deposits, withdrawals, purchases and support tickets.
- Your IP address, at signup and in security and rate-limit logs.
- Browser and device signals — user agent and a device fingerprint — used to tell accounts apart.
- Your linked X and Discord identity (username and the provider's account id) if you choose to link them.
- Your in-game activity — progress, purchases, market trades, quests, chat messages and support tickets.
- On-chain relationships between wallets. Public blockchain activity is analysed to spot funding chains between accounts.
Why we collect it
- To run the game and pay out rewards.
- To detect multiple accounts, automation, wash trading and fraud — this is the main reason the device, IP and wallet-chain signals exist.
- To rate-limit and to keep the service up.
- To answer support tickets.
What we don't collect
- No email address and no legal name. We never ask for either.
- No third-party analytics, advertising or tracking SDKs. The game ships none.
- No seed phrase or private key, ever, by anyone on the team.
Who else sees it
- Public in-game. Your hero name, guild and leaderboard position are visible to other players.
- Our Discord feeds. Notable sales and events are posted with your in-game name — or, if you have not set one, a shortened wallet address (first four and last four characters). Your full wallet is not posted.
- The blockchain. Deposits and withdrawals are public by nature and are permanently visible to anyone.
- Infrastructure providers that host and serve the game (database, edge network, hosting) process this data on our behalf.
- One badge image on our home page is loaded from playtoearn.com, which means their server sees the IP of visitors to that page.
- We do not sell your data.
Your choices & how long we keep things
- You can unlink X or Discord at any time in Rewards → Earning Boost.
- Security, anti-fraud and financial records are kept for as long as they are needed for those purposes — an unlinked identity stays reserved to your account so it cannot be reused to create a second one.
- On-chain records cannot be deleted by us or by anyone.
- You can ask us to delete your account at any time: see Deleting your account below.
- For any other question about your data, ask the team on Discord.
Deleting your account
- How to ask. In the game, choose Delete account next to Log Out (on a phone: More → Delete account) and type DELETE to confirm. If you can no longer sign in, ask on Discord.
- When. The team reviews every request and completes it within 30 days. Until then you can keep playing, and you can cancel the request from the same place.
- What we delete. Your hero, progress, items and gold; your name, profile and chat messages; your guild membership; and the X or Discord accounts you linked.
- What we keep. Deposit, withdrawal and payment records and security records, for as long as accounting and fraud prevention require. Anything on the blockchain stays there: no one can delete it.
- Withdraw first. $AFKHERO, SOL and items still in the account when it is deleted are lost and cannot be restored.